Privacy Policy

When you submit a quote request on this site, we collect the information you provide directly:

• Name (first and last)
• Email address
• Phone number
• County and service you're requesting
• Any message details you choose to include

We do not collect payment information through this website.

Information submitted through our contact form is used solely to:

• Route your request to the appropriate partner brand (Dryer Vent Superheroes or The Lighting Squad)
• Contact you by phone, text, or email to schedule or discuss service
• Maintain records of service requests for quality and follow-up

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

By submitting your phone number through our contact form, you consent to receive text messages from One Call Southwest Florida related to your service request. Message and data rates may apply. Message frequency varies based on your request. You can opt out of text communications at any time by replying STOP, or by calling us at 727-491-CALL (2255). Consent to receive texts is not a condition of purchasing any service.

When you submit the contact form, your information is sent directly to our team via secure email and text notification. We use industry-standard providers (Amazon Web Services) to deliver these notifications. Your information is not stored in a public-facing database or shared with advertising networks.

This website does not currently use tracking cookies or third-party analytics. If that changes, this policy will be updated to reflect what is collected and why.

We retain quote request information for as long as reasonably necessary to respond to your inquiry and maintain service records, and delete it upon request where we are not otherwise required to keep it.

You may request access to, correction of, or deletion of your personal information at any time by contacting us using the information below.

Our services are intended for adults seeking home services. We do not knowingly collect information from children under 13.

We may update this policy from time to time. Any changes will be posted on this page with a revised effective date.

Questions about this policy or your information? Call us at 727-491-CALL (2255) or reach out through our contact page.